Terms of service
This website is operated by SelectCartridge. Throughout the site, the terms “we”, “us” and “our” refer to SelectCartridge.
By visiting our website or buying from us, you agree to these Terms of Service. Please read them carefully before using our website.
If you do not agree to these terms, you should not use our website or place an order.
Business Details
SelectCartridge
72 Seamus Quirke Road,
Westside,
Galway,
H91 XK58,
Ireland
Phone: 091 861 600
Email: galway@selectcartridge.ie
Website Use
You may use this website to browse products, place orders, contact us, and learn more about our products and services.
You must not use this website:
- For any unlawful purpose
- To submit false or misleading information
- To interfere with the security or operation of the website
- To copy, reproduce or exploit any part of the website without permission
- To upload or transmit harmful code, viruses or malicious content
We may refuse service or cancel an order if we believe the website is being misused.
Products and Services
SelectCartridge supplies printer ink, toner, printers, printer-related products, printer repair services, document printing, photo printing and related services.
We aim to make product information, pricing, availability and descriptions as accurate as possible. However, errors may occasionally occur.
Product images are for guidance only. Packaging, design or product appearance may vary depending on supplier or manufacturer updates.
For compatible or own-brand cartridges, the relevant printer brand names are used only to help customers identify printer compatibility. Unless clearly stated, own-brand or compatible products are not manufactured by, sponsored by or endorsed by the original printer manufacturer.
Product Compatibility
It is the customer’s responsibility to ensure that the product ordered is suitable for their printer or intended use.
If you are unsure which cartridge, toner or printer product you need, please contact us before ordering and we will do our best to help.
We are not responsible for incorrect purchases where the product supplied matches the order placed, unless the item is faulty, incorrectly described or otherwise covered by your consumer rights.
Prices and Payment
All prices shown on our website are in euro (€).
Prices may include VAT where applicable. Delivery charges, if any, will be shown during checkout before you complete your order.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.
Payment must be received before online orders are dispatched or made available for collection.
Order Acceptance
After placing an order, you may receive an email confirming that we have received your order. This does not always mean that your order has been accepted.
An order is accepted when we confirm it, process it, dispatch it, or make it available for collection.
We may cancel or refuse an order if:
- The product is unavailable
- There is a pricing or product information error
- Payment is not authorised
- Delivery details are incomplete or incorrect
- We suspect fraud, misuse or unauthorised activity
If we cancel an order after payment has been taken, we will refund the amount paid.
Availability
Product availability may change without notice.
While we try to keep our website stock information accurate, some items may become unavailable before we process your order.
If an item is unavailable, we may contact you to offer:
- A suitable alternative
- A revised delivery time
- A cancellation and refund
Delivery
We deliver to addresses in Ireland, subject to availability and delivery service coverage.
Delivery times are estimates only and may vary due to courier delays, stock availability, public holidays, weather, address issues or other circumstances outside our control.
Please make sure your delivery details are correct when placing an order. We are not responsible for delays or failed delivery caused by incorrect or incomplete address details supplied by the customer.
More information is available on our Shipping Policy page.
Click & Collect / In-Store Collection
Where collection is available, customers may collect eligible orders from our Galway store.
Please wait until we confirm that your order is ready before coming to collect it.
You may be asked to provide proof of purchase or identification when collecting an order.
Returns and Refunds
Returns, refunds and exchanges are handled in line with our Refund & Returns Policy.
This does not affect your statutory consumer rights.
If you need to return an item, please contact us first by phone or email.
Faulty Goods
If a product is faulty, damaged, not as described or incorrectly supplied, please contact us as soon as possible.
Depending on the circumstances, we may offer a repair, replacement, refund or exchange in line with your legal rights.
We may ask for photos, error messages, test pages, proof of purchase or other information to help assess the issue.
Printer Repairs and Services
Printer repairs, managed print services, document printing, photo printing and other in-store or business services may be subject to separate quotes, service terms or agreed arrangements.
Repair times are estimates only and depend on the fault, parts availability and workload.
Where a repair requires replacement parts, we may contact you for approval before proceeding.
We are not responsible for data, documents or materials left with a printer or device unless this has been specifically agreed in writing.
Customer Information
When placing an order or contacting us, you agree to provide accurate and complete information.
We use customer information to process orders, provide customer service, manage deliveries, handle returns, and operate our business.
For more information about how we collect, use and protect personal data, please see our Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, accuracy, security or practices of third-party websites. Visiting third-party links is at your own risk.
Website Accuracy and Availability
We aim to keep the website available and accurate, but we do not guarantee that the website will always be uninterrupted, error-free or fully up to date.
We may update, suspend or remove parts of the website at any time.
Limitation of Liability
Nothing in these terms limits or excludes liability where it would be unlawful to do so.
To the fullest extent permitted by law, SelectCartridge is not liable for indirect, incidental or consequential losses arising from the use of our website, products or services.
Our liability for any product or order is limited to the amount paid for that product or order, except where Irish consumer law provides otherwise.
Intellectual Property
All website content, including text, images, logos, graphics, layout and design, belongs to SelectCartridge or is used with permission.
You may not copy, reproduce, distribute or use website content for commercial purposes without our written permission.
Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will be available on this page. Continued use of the website after changes are published means you accept the updated terms.
Governing Law
These Terms of Service are governed by the laws of Ireland.
Any disputes will be handled under the jurisdiction of the Irish courts, unless otherwise required by applicable consumer law.
Contact Us
For questions about these Terms of Service, please contact:
SelectCartridge
72 Seamus Quirke Road,
Westside,
Galway,
H91 XK58,
Ireland
Phone: 091 861 600
Email: galway@selectcartridge.ie