Shipping policy
At SelectCartridge, we aim to process and deliver orders as quickly and reliably as possible. This policy explains our delivery, collection and shipping process for orders placed through our website.
Contact Details
If you have any questions about delivery or collection, please contact us.
SelectCartridge
72 Seamus Quirke Road,
Westside,
Galway,
H91 XK58,
Ireland
Phone: 091 861 600
Email: galway@selectcartridge.ie
Delivery Areas
We currently deliver to addresses in Ireland.
If you are outside Ireland and would like to place an order, please contact us before ordering to check whether delivery is possible.
Order Processing Times
We aim to process website orders as quickly as possible during normal business hours.
Our usual business hours are:
Monday–Friday: 9:00am–5:30pm
Orders placed outside business hours, at weekends or on public holidays will usually be processed on the next working day.
If an item is out of stock or there is a delay with your order, we will contact you as soon as possible.
Delivery Times
Estimated delivery times depend on product availability, delivery location and courier service.
Most in-stock orders are usually dispatched within 1–2 working days.
Delivery within Ireland typically takes 1–3 working days after dispatch, depending on the courier and destination.
Delivery times are estimates only and may be affected by courier delays, public holidays, weather, stock availability or other circumstances outside our control.
Delivery Charges
Delivery charges, where applicable, will be shown at checkout before you complete your order.
We may offer free shipping promotions from time to time.
Where available, free shipping will be applied according to the terms shown on the website or at checkout.
Free Shipping
We currently offer:
Free shipping on remanufactured ink and toner orders over €50, where eligible.
This offer may not apply to all products, heavy items, printers, special orders or non-standard deliveries.
The final delivery cost will always be shown at checkout before payment.
Click & Collect
You may be able to collect eligible orders from our Galway store.
Please wait until we confirm that your order is ready before coming to collect it.
Collection address:
SelectCartridge
72 Seamus Quirke Road,
Westside,
Galway,
H91 XK58,
Ireland
You may be asked to show your order confirmation or proof of purchase when collecting your order.
Local Galway Delivery
For some local Galway customers, we may be able to offer local delivery or same-day delivery depending on product availability, location and workload.
If you need an urgent order locally, please contact us before placing your order:
Phone: 091 861 600
Email: galway@selectcartridge.ie
Local delivery availability is not guaranteed unless confirmed by us.
Printers, Large Items and Special Orders
Printers, bulky products, special order items or high-value items may require additional processing time or a different delivery arrangement.
If this applies to your order, we will contact you.
Some large items may not qualify for standard or free delivery.
Incorrect Delivery Information
Please make sure your delivery address, phone number and email address are correct when placing your order.
We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete details supplied by the customer.
If you notice an error in your delivery details, please contact us as soon as possible.
Missed or Failed Deliveries
If a courier is unable to deliver your order, they may leave a notice, attempt redelivery or provide collection instructions.
If an order is returned to us due to failed delivery, incorrect address details or failure to collect from the courier, we may need to charge an additional delivery fee to resend the order.
Damaged Deliveries
If your order arrives damaged, please contact us as soon as possible.
Please keep the product, packaging and any delivery documentation, as we may need photos to help resolve the issue.
Contact:
Phone: 091 861 600
Email: galway@selectcartridge.ie
Missing or Incorrect Items
If an item is missing from your order or you receive the wrong item, please contact us as soon as possible with your order number.
We will investigate and arrange a suitable solution.
Returns
For information about returning an item, please see our Refund & Returns Policy page.
Questions
If you have any questions about shipping, delivery or collection, please contact us.
Phone: 091 861 600
Email: galway@selectcartridge.ie